High quality and efficient outbound call center services are critical for any business' customer service efforts. Having such an outbound call center in place will ensure successful sales calls, follow-up on customer leads, proactive customer service, efficient execution of marketing research surveys, and other business and marketing activities, all of which are essential drivers to the marketing success of an organization.
A great way of boosting customer service and thus business efficiency is by outsourcing the outbound call center to an established outbound call center outsourcing provider with an excellent record of accomplishment.
We can customize our outbound call center solutions to specifically meet your business requirements. We believe in total transparency, and allow our customers to make informed business decisions. Calculate your call center staffing and budget before taking the plunge!
Our outbound sales call center professionals also have expertise in -Product sales,Order taking,Customer support,Sales lead generation,Customer satisfaction surveys,Sales support,Order fulfillment,Conference & registration,3rd party verification,Product launches.
Our call centers provide different levels of site protection against site failure to suit specific business continuity requirements, through Cold, Warm and Hot recovery procedures.
Our appointment setting services provides organizations with a competent sales channel thereby creating appointments and leads.Our streamlined online contact management system allows you to access and manage your appointments – anywhere, anytime
With our years of experience in the field of customer follow-up, we can approach your potential customers with regular direct mails and convert them into loyal customers who will buy only your products/services.
Database selling is a form of direct marketing that uses already generated customer databases, and is aimed at generating targeted communications for facilitating promotion of a product or service.
Our expertise can help your organization to create more valuable leads and convert them into viable sales opportunities. Based on your lead generation requirements we can provide you with a customized solution that would address your needs.
The market intelligence solutions offered by us include ad tracking, brand equity research, advertising research, customer satisfaction studies and sales forecasting empower marketers. Our market intelligence services will not only build but also maintain profitable customer relationships.