Call Center Services

Email Support Services

Maintaining continuous and unstinting communication with your clients is essential for the success of your customer relationship efforts. Presently, Email remains one of the primary means of non-voice communication for businesses. Outsource Solutions, a leading IT-BPO, provides cost-effective email support outsourcing services to companies and organizations for their various business, customer care and marketing activities. We have the resources, the expertise, and the skilled personnel to deliver email support services to our clients and empower your brand building.

How we work?

Outsource Solutions provides a comprehensive range of customizable email support outsourcing services that helps your organization deliver efficient customer service and drive efficient marketing efforts.
We hire and train only qualified and skilled staff who are suited to the profession; we provide requisite training in customer care and technical support communication using email.
We have highly effective quality control and monitoring mechanisms in place; we use metrics to measure the effectiveness of our email technical support outsourcing services and are constantly striving to improve and enhance the quality of our services.
Prompt responses: Our staff responds to all customer queries with a minimal amount of delay i.e. we achieve a quick turnaround time. We would be regularly updating this database on basis of changing standards or information related to customer service issues.

Outsource Solution's Email Support Services

Benefits of Outsourcing Email Support Services to Outsource Solutions

Outsourcing your email support services to us enables companies to focus on their core competencies. Some benefits include:Improved Connectivity, Effective Brand Building, Improved Customer Service, Faster Responsivity, Quicker Order Fulfillment, Faster Resolution of Customer Complaints, Higher Customer Satisfaction, Reduced Downtime, Enhanced Productivity.

We cater to a wide range of industries including retail, real estate, logistics, health care, software development, education etc.

Cost effective email technical support outsourcing services: by outsourcing, you reduce the burden of hiring and training staff as well as investing time and money in email support management.

You can also benefit from customized email support packages with different working hours and different days of operation for the customer care staff, depending on the time zone.

We hire and train only qualified and skilled staff who are suited to the profession; we provide requisite training in customer care and technical support communication using email.

We have highly effective quality control and monitoring mechanisms in place; we use metrics to measure the effectiveness of our email technical support outsourcing services and are constantly striving to improve and enhance the quality of our services.



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